教育状况 博士 2014.9-2019.3 荷兰阿姆斯特丹自由大学 科学、商业与创新专业 博士 博士 2013.3-2019.3 东华大学 企业管理专业 管理学博士 硕士 2011.9-2013.3 东华大学 企业管理专业 硕博连读硕士阶段 学士 2008.9-2011.7 华东师范大学 金融学专业 经济学学士 学士 2007.9-2011.7 东华大学 旅游管理专业 管理学学士 工作经历 副教授 2020.12至今 四川农业大学管理学院 讲师 2020.1至2020.11 四川农业大学管理学院 代表论文 [1] Mu, Y.*, Bossink, B., Vinig, T. (2022). Developing a classification scheme of service innovation: synthesizing degree and type of change in service innovation. Annals of Tourism Research, 95, 103411. (SSCI, TOP) [2] Mu, Y.*, Bossink, B., Vinig, T., You, S. (2021). Managing service innovations at online travel agencies: evidence from China. Journal of Hospitality and Tourism Technology, 12(3), 533-547.（SSCI） [3] Mu, Y.*, Bossink, B., Vinig, T. (2019). Service innovation quality in healthcare: service innovativeness and organisational renewal as driving forces. Total Quality Management & Business Excellence, 30(11-12), 1219-1234. （SSCI） [4] Mu, Y.*, Bossink, B., Vinig, T. (2018). Employee involvement in ideation and healthcare service innovation quality. The Service Industries Journal, 38(1-2), 67-86. （SSCI） [5] Liu, H., Mu, Y., Fu, X., Liu, Y. (2022). Passionately attached or properly matched? The effect of self-congruence on grocery store loyalty. British Food Journal: online.（SCI） [6] Mu, Y., Wang, R., Huang, Y. (2021). Novelty and success of healthcare service innovation: a comparison between China and the Netherlands. In C. Cobanoglu, & V. Della Corte (Eds.), Advances in global services and retail management. USF M3 Publishing. [7] Mu, Y.*, Wen, X., Wang, R. (2022). Multi-actor engagement and healthcare service innovation quality: a qualitative comparative analysis of innovation projects. 2nd International Research Roundtable. 9-10 March, Brig, Switzerland (online). [8] Wang, R., Mu, Y.*, Huang, Y. (2022). A scientometric review of artificial intelligence in tourism (2000-2021). Conference on Managing Tourism across Continents (MTCON’22). 24-26 March, Antalya, Turkey (online). [9] Mu, Y.*, Bossink, B., Vinig, T. (2016). Service innovation quality in healthcare: improving healthcare organizations service innovation quality through service innovativeness and organizational renewal. R&D Management Conference. 3-6 July, Cambridge, UK. [10] Mu, Y.*, Bossink, B., Vinig, T., Xu, M. (2017). A typology of service innovation: based on five-dimension service innovativeness. ISPIM Innovation Conference. 18-21 June, Vienna, Austria. [11] Mu, Y.*, You, S., Xu, M. (2013). Specialized department: an effective way of service innovation management. 16th QMOD conference on Quality and Service Sciences (ICQSS). 4-6 September, Portoroz, Slovenia. [12] You, S., Mu, Y., Xu, M. (2013). Function and operation mechanism of specialized department of service innovation: the case of China. 10th International Conference on Service Systems and Service Management (ICSSSM). 17-19 July 2013, Hong Kong, China. （EI, ISTP） [13] You, S., Mu, Y., Xu, M. (2012). Evolution of specialized department for service innovation: a case study of Ctrip. 2012 International Joint Conference on Service Sciences, Service Innovation in Emerging Economy: Cross-Disciplinary and Cross-Cultural Perspective (IJCSS). 24-26 May, Shanghai, China. （EI） [14] 穆钰, 徐明. (2018). 产品创新性与创新绩效关系研究——企业视角的理论述评与模型构建. 科技进步与对策, 35(7): 153-160. （CSSCI） [15] 张悦, 沈蕾, 穆钰, 赵袁军. (2020). 创意生态圈多主体价值共创研究——基于宁波和丰创意广场的案例研究. 研究与发展管理, 32(3): 165-178. （CSSCI） 科研项目 1. 成都市哲学社会科学规划项目，YN2320200441，医疗服务创新高质量发展路径研究：成都与荷兰实践比较，2020.7-2021.11，已结题，主持 2. 中央高校基本科研业务费专项基金项目，CUSF-DH-D-2014069，创新相关方交互作用对服务创新的影响研究 ，2014.1-2014.12，已结题，主持 3. 世界贸易组织国际贸易中心（WTO-ITC）项目，Improved access of SMEs in selected Asian LDCs to the Chinese market，2014.1-2014.12，已结题，参加 4. 上海市人民政府决策咨询项目，2016-Z-E06，上海旅游公共服务体系创新研究，2016.4-2016.12，已结题，参加 教学工作 计量经济学、运营管理、数据模型与管理决策、物流与供应链管理 获奖荣誉 东华大学优秀博士论文 社会兼职 Tourism Management Perspectives、Service Industries Journal、Total Quality Management & Business Excellence、Journal of Hospitality and Tourism Technology、Journal of Service Theory and Practice、Psychology Research and Behavior Management等SSCI期刊审稿专家。 |
